Education Queue Management System

Customised QueueBee Solutions for a Student-Focused Campus

Explore how QueueBee’s Queue Management System and solutions streamline student enrolment and campus services for Australian universities, TAFEs, and other educational institutions.

Education (Australia)

Enhancing Education Across Campuses

We’re committed to improving the student experience across all areas of Australian universities and TAFEs. Our solutions have supported numerous institutions in creating smoother operations and better student experiences. Discover how we transform key campus areas:

Bursar's Office

Bursar's Office

Fast and efficient handling of student fees and payments.
Admissions and Open Days

Admissions and Open Days

Reduce wait times and manage crowds effectively during open days.
Academic Advising

Academic Advising

Simplify scheduling for academic guidance and support.
Counselling Services

Counselling Services

Streamline queues to prioritise student mental health and well-being.
Financial Aid Departments

Financial Aid Departments

Create efficient workflows for student financial support.
IT Departments

IT Departments

Streamline IT support appointments across campus.
Athletic Departments

Athletic Departments

Effectively manage campus sports facilities and services.
Student Affairs

Student Affairs

Enhance student life with seamless service delivery.

The Student Experience with QueueBee Solutions

Elevating Education Throughout the Campus

Appointment Booking

Effortless Scheduling
Makes booking appointments simple and stress-free for students.
  • Students can book appointments easily via the university website, Education Portal, or QueueBee Standee Kiosk (QB-SK Series).
  • Instant confirmations and reminders are sent via email or SMS, keeping students in the loop.

Arrival & Check-In

Smooth Transitions
Ensures a hassle-free check-in process for both appointments and walk-ins.
  • Students can collect physical queue tickets on-site from the QueueBee Standee Kiosk (QB-SK Series).
  • Virtual queue tickets are available through the Education Portal, making check-ins quick and easy.

Waiting

Engaging and Informative
Turns waiting into an informative and engaging experience.
  • Digital screens display campus news, events, and real-time queue updates to keep students engaged.

Service Interaction

Tailored and Efficient
Delivers smooth and efficient service with advanced technology.
  • Service counters use QueueBee Counter Display (QB-CD Series), Customer Feedback Terminal (QB-CFT Series), and Virtual Call Terminal for streamlined operations.
  • Students receive alerts on their mobile devices or via on-site displays when it’s their turn.
  • Virtual call features allow for remote service interactions, boosting efficiency.

Feedback Management

Valuable Student Insights
Gathers student feedback to drive continuous improvement.
  • Collect feedback via the QueueBee Customer Feedback Terminal (QB-CFT Series), Education Portal, mobile devices, or QR code scanning on queue tickets.

Custom Solutions for Educational Institutions

Education Portal

Enhance the student experience with our web-based Education Portal, tailored for institutions to:
  • Enable easy appointment booking and flexible queue ticket options.
  • Provide real-time queue updates to keep students informed.
  • Collect student feedback to better meet their needs.
  • Offer virtual call options for a seamless student experience.

Queue Management

Improve service delivery with our advanced Queue Management solutions, including the QueueBee Standee Kiosk (QB-SK Series), allowing institutions to:
  • Manage physical, virtual, and hybrid queues efficiently.
  • Minimise student wait times to boost satisfaction.
  • Enhance service delivery with cutting-edge queue solutions.

Integrated Campus Solutions

Our integrated solutions combine software and hardware to deliver a seamless experience for students and staff, helping institutions:
  • Streamline student service processes.
  • Optimise campus resource usage.
  • Use real-time data to enhance decision-making and student experiences.
Tailored Solutions for Australia

Display Management

Enhance communication with our Dynamic Display Management solutions, including the QueueBee Multimedia Display (QB-MMC Series), enabling institutions to:
  • Engage students with digital displays showing relevant content, reducing perceived wait times.
  • Manage multiple displays from a single platform for efficiency.
  • Customise displays to reflect institutional branding and formats.
  • Share updates on courses, events, and campus activities.
  • Display real-time queue information to keep students informed.

Appointment Booking

Boost student satisfaction with our Advanced Appointment Booking system, allowing institutions to:
  • Schedule appointments for student services with ease.
  • Allow students to select specific services and times.
  • Reduce wait times for a better student experience.
  • Improve operational efficiency and productivity.
  • Customise appointment settings to meet institutional needs.

Student Feedback

Foster student-focused improvements with our Multi-Channel Student Feedback solutions, including the QueueBee Customer Feedback Terminal (QB-CFT Series), QR codes, and the Student Portal, enabling institutions to:
  • Gather valuable student insights.
  • Understand student needs to improve services.
  • Measure satisfaction using metrics like NPS, CSAT, and CES.

Powerful Software Solutions

Centralised Dashboard

QB10
Manage queues effortlessly with our web-based, centralised dashboard, accessible from any device, anywhere, anytime.
Centralised Dashboard

Insightful Reports

QB10
Generate custom reports on performance, service efficiency, student satisfaction, and more to meet institutional needs.
Insightful Reports

Flexible System Configuration & Integration

QB10
QueueBee’s customisable settings and integration capabilities make it ideal for Australian institutions with unique needs.
Flexible System Configuration & Integration

Student Service Desk Interface

QB-VCT
QueueBee’s Virtual Call Terminal
An intuitive, web-based platform built for institutional service staff.
Student Service Desk Interface

Key Benefits

Education Benefits Australia

Minimise Student Wait Times

Reduces wait times and boosts student satisfaction with efficient queue management and seamless service delivery.

Streamline Administrative Tasks

Simplifies operations with a centralised dashboard and real-time data, enabling better decision-making and continuous improvement.

Prevent Missed Appointments

Ensures no missed appointments with an advanced booking system and detailed reports on scheduling efficiency.

Enhance Campus Experience

Delivers a student-focused experience with reduced wait times and personalised services, increasing overall satisfaction.

Our Clients

Education Clients

Transform Your Campus with QueueBee

Don’t keep your students waiting. Elevate their campus experience with QueueBee’s tailored solutions for institutions. Our systems streamline operations, boost student satisfaction, and support continuous improvement. Contact us today to revolutionise how your institution manages queues and appointments.

Get In Touch

QueueBee Solution Pty Ltd

Ground Floor, 470 St Kilda Rd, Melbourne Vic 3004, Australia
sales@queuebeesolution.com
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