Patient Queue Management System

Transforming Patient Experiences through Comprehensive Queue Management

QueueBee's innovative patient queue management system, also known as One Queue System, redefines patient flow in clinics and hospitals. Our end-to-end solution reduces waiting times, improves operational efficiency, and enhances patient satisfaction across your healthcare facility.

Our Solutions

Patient Queue Management System

Comprehensive Healthcare Solutions

Our Clients

Healthcare Our Clients

Patient Queue Management System Journey

Patient Queue Management System Journey
Appointment Booking“

Appointment Booking

Patient Portal | Doctor Availability
Before going to the hospital, patients can check doctors’ availability to book appointments through our patient portal.
Registration

Registration

Self Check-In & Registration | Join Queue
Patients can check in with a booking code, get a physical ticket or a virtual ticket to join the queue virtually or in person before waiting for consultation.
Triage

Triage

Queue Management | Digital Signage | Transfer & Notifications
Patients are seamlessly transferred to the Triage department via VCT.They will be triaged or prioritised according to their need for emergency care. Resource availability is also taken into account during this process.
Consultation

Consultation

Virtual Call Terminal (VCT) | Digital Signage | Real-Time Notifications
Receptionists call patients via VCT. Queue status appears on digital signage with voice announcements, and patients are notified through WhatsApp, Patient Portal, or QueueBee App.
Radiology

Radiology

Queue Management | Digital Signage | Transfer & Notifications
Patients scheduled for scans are transferred to Radiology through VCT. Queue updates are displayed on digital signage and sent through WhatsApp, Patient Portal, or QueueBee App.
Payment Counter & Pharmacy

Payment Counter & Pharmacy

Queue Management | Digital Signage | Notifications
After treatment, patients proceed to the payment counter. Queue status is shown on digital signage and the Patient Portal, with notifications for payment and pharmacy collection.
Patient Experience

Patient Experience

Patient Portal | On-Site Feedback Device
Patients can provide feedback through the Patient Portal or an on-site device to help improve service quality.
Post-Treatment

Post-Treatment

Reporting & Analytics | Helpdesk Software
A centralised dashboard with integrated analytics and ticketing, enables hospital management to monitor operations, appointments, and feedback across branches while efficiently tracking and resolving service issues.

Cutting-Edge Software & Hardware

Centralise Dashboard & Report

QB20
Optimise healthcare operations with our advanced Patient Queue Management System, featuring integrated analytics and powerful reporting tools. Access real-time dashboards and generate custom reports anytime.
Centralise Dashboard & Report

Nurse Counter Calling Terminal

QB 20 | CCQ
We offer a web-based, intuitive terminal for healthcare staff, enhancing queue management flexibility across medical facilities.
Nurse Counter Calling Terminal

Doctor Room Display

Delivers real-time, actionable insights at your fingertips. Combining customisable hardware with intuitive software, our solution streamlines patient flow while boosting operational efficiency.
Doctor Room Display

QueueBee Standee Kiosk

Streamlined Patient Experience
A combination of advanced technology and user-centric design to provide a seamless experience for patients while streamlining healthcare procedures. It can integrate with your hospital's information system (HIS) to provide a unified healthcare solution.
QueueBee Standee Kiosk

Specialised Healthcare Solutions For Holistic Care

We are committed to delivering bespoke healthcare solutions tailored to diverse clinical environments. Our approach prioritises the seamless integration of operational efficiency and exceptional patient care, ensuring consistently high standards across all healthcare sectors.

Hospitals and Clinics

Hospitals and Clinics

Ensure seamless patient management from registration to discharge for a stress-free healthcare experience.
Pediatric Clinics

Paediatric Clinics

Foster child-friendly environments with proficient patient management to alleviate stress for young patients and their parents.
Health Screening Centres

Health Screening Centres

Enhance the health screening process with efficient patient flow and prompt delivery of results, fostering a culture of proactive, preventative care.
Traditional Medical Centres

Traditional Medical Centres

Improve patient management and appointment scheduling within holistic healthcare practices, such as acupuncture and herbal medicine clinics.
Dental Centres

Dental Centres

Improve the patient journey from reception to treatment, ensuring optimal efficiency and patient satisfaction.
Optometry Clinics

Optometry Clinics

Manage patient journeys proficiently from eye exams to follow-up care, improving service delivery and patient satisfaction.
Dermatology Clinics

Dermatology Clinics

Streamline patient flow and consultation scheduling in skincare and dermatology clinics, contributing to enhanced service delivery and patient satisfaction.
Physiotherapy Centres

Physiotherapy Centres

Manage therapy schedules and patient progress tracking efficiently to facilitate superior therapeutic outcomes.
pharmacy Centres

Pharmacy Queue System

Reduce wait times, enhance customer satisfaction, and optimize operations.

Why Choose QueueBee Patient Queue Management System?

Improved Patient Experience

Transform the patient experience by dramatically reducing wait times, delivering complete journey transparency, and enabling flexible check-in options.

Operational Excellence

Optimise patient flow across all departments to maximise operational efficiency and resource allocation.

Comprehensive Data and Analytics

Unlock actionable intelligence through real-time analytics to enhance decision-making and drive continuous service optimisation.
Healthcare Benefits

Ready to Enhance Your Patient Queue Management System?

Tired of inefficient processes holding back your healthcare facility? Our cutting-edge solutions eliminate operational bottlenecks, delight patients, and boost your service capacity. Contact us today to see how we can transform your patient journey management. Let us work together to deliver an exceptional healthcare experience.

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