All-In-One Restaurant Queue Management System

Streamline customer flow with QueueBee’s cutting-edge Restaurant Queue Management System.

Our advanced, fully integrated platform optimises queue handling, table bookings, check-ins, and post-dining interactions, delivering seamless operations for restaurants, pubs, and cafés.

All-In-One Restaurant Queue Management System Journey

Our Clients

Trusted by Leading F&B Businesses Worldwide

Comprehensive F&B Solutions

Pre-Queue

Table Reservations

Effortless Multi-Channel Reservations Our Restaurant Queue Management System enables customers to reserve, reschedule, or cancel tables seamlessly via web or app.

Automated Booking Confirmations Customers will receive booking confirmations through SMS, WhatsApp, or email, including QR codes for check-in and timely reminders.

Optimised Staff Scheduling Effectively manage staff shifts and operations based on booking demand and expertise.

Pre-Queue

Arrival & Check-In

Multiple Check-In Methods Customers can check in using QR codes at kiosks or via an online portal with our Restaurant Queue Management System.

Remote Check-In Capability Enable remote check-ins within a set radius to reduce in-venue congestion with our Restaurant Queue Management System.

Pre-Arrival Notifications Send notifications with estimated wait times to enhance customer preparedness.

In-Queue

Virtual & Physical Queue Management

Join Queues Remotely Customers can join queues remotely via QR codes or the customer portal, receiving live updates to reduce physical waiting.

Walk-In Queue Registration Non-booked customers can join queues instantly with our kiosk while estimated wait times are provided.

Self Check-In Kiosks Advanced kiosks allow walk-in customers to obtain queue numbers from our Restaurant Queue Management System effortlessly.

Live Queue Updates Digital Menu Board Displays show queue progress alongside menus, keeping customers informed.

Multi-Location Queue Visibility Customers can view wait times across different branches and join the most convenient queue.

In-Queue

Digital Menu Board

Live Queue Updates Customers will stay informed with real-time queue status updates via our Restaurant Queue Management System.

Dynamic Digital Menu Updates Menus are displayed and updated in real time to reflect the current availability of meal selections.

Customisable Template Designs Tailor your display designs to match your brand’s unique style and aesthetic effortlessly.

Targeted Promotions & Special Offers Highlight special offers and promotions tailored to both new and loyal customers.

In-Queue

Customer Portal

An Integrated Solution Customers can join the queue remotely, make table reservations and submit feedback surveys seamlessly within one platform through our Restaurant Queue Management System.

User-Friendly Interface Enjoy a user-friendly, no-download platform designed for ease of use.

Engagements & Promotions Promote special deals, showcase branch locations, and gather feedback to boost engagement.

In-Queue

QueueBee Mobile App

Convenient Queueing Medium Customers may easily access your portal using the app, join queues, and receive real-time updates.

Wide Platform Availability Available on Android and iOS devices.

Enhance Brand Exposure You can promote and increase your brand's visibility by reaching out to over 100,000 app users.

Live Table Availability Allow customers to check seating availability before visiting.

Post-Dining

Customer Satisfaction

Detailed Surveys Gain insights into food quality, venue cleanliness, staff service, and more via NPS, CSAT, and CES surveys.

Multiple Survey Collection Methods Gain valuable feedback effortlessly through QR codes, kiosks, or online portals.

Customisable Survey Forms Feedback survey forms can be tailored to align with your business requirements.

Design & Layout Adjust feedback survey layouts to reflect your brand identity using pre-designed templates.

Post-Dining

Reporting & Analytics

Multi-Branch Management Manage staff, menus, queues, bookings, and feedback across multiple locations from one platform.

Real-Time Monitoring Track queue times, staff allocation, and operational issues for seamless management.

Comprehensive Reporting Generate customisable reports, export in various formats, and access key data with ease.

Centralised Performance Insights Compare branch performance to identify and address areas for improvement.

Tailored Restaurant Queue Management System

We recognise that efficiency and customer satisfaction are vital in the fast-paced F&B industry. Our expertise lies in delivering advanced Restaurant Queue Management Systems and bespoke customer journey solutions to enhance your operations, whether for a lively restaurant or a quaint café. We take the time to understand your unique challenges, crafting strategies to streamline service, elevate engagement, and transform the customer experience.

Fast Food Restaurants

Streamlining customer interactions, managing queues for orders and pick-ups, reducing wait times, and boosting customer satisfaction.

Fine Dining Restaurants

Elevating the dining experience with efficient reservation management, personalised service delivery, and insightful customer feedback collection.

Cafes

Enhance customer experiences with our solutions focused on seating optimisation, efficient walk-in and reservation handling, and service improvements based on customer feedback.

Food Courts

Effectively manages high-volume traffic with our virtual queuing solutions, featuring queue management, digital order status displays, and integrated tools for measuring customer satisfaction.

Banquet Halls

Streamline large-scale event management with digital updates and customer surveys for continuous refinement.

Takeaway & Delivery Services

Optimise service delivery with our advanced order placement and proficient pick-up queue management solutions.

Casual Dining

Provide a relaxed environment by streamlining operations and enhancing the customer experience with efficient queue management and real-time digital displays.

Why Choose Us for Your Business?

Quicker Service, Delighted Customers Minimise wait times with streamlined bookings, self-check-in, and virtual queues for a superior dining experience.

Reduced Workload, Greater Efficiency Automate tasks like booking management, menu updates, and feedback collection to save staff time.

Smarter Business Decisions Leverage insights into customer trends, top dishes, and peak times to optimise operations and increase revenue

Better Customer Engagement Encourage repeat visits with promotions, loyalty schemes, and tailored feedback surveys.

Seamless Integrations, More Convenience Intergrate your existing POS and CRM systems to our Restaurant Queue Management System effortlessly for unified and effective operations.

Improve Revenue Optimisation Optimise table turnover, promote upsells, and reduce customer drop-offs with efficient queue management.

Innovative Hardware

Self-Service Kiosk (QB-SK Series)

Sleek, touchscreen kiosks in 10”, 15”, or 17” sizes for bookings and check-ins
QR/barcode scanning, facial recognition & card reader support
80mm thermal printer and voice amplifier

Queue Number Printe (QB-TSP Series)

Compact, mobile design for queue check-ins and ticket printing
Infrared and touchscreen options
Built-in 80mm thermal printer and multilingual interface

Digital Menu Board (QB-MMC Series)

Web-based content management for menus and promotions
Supports LED/LCD screens, video walls, and TV integration
Provide customisable, multi-language layouts

Queue Calling System (QB-CT Series)

Web-based virtual call terminals in 8”, 10”, 14”, or 16” sizes
Accessible via browser or Counter PC/PAD
Touchscreen with WiFi/RJ45 LAN 100Mbps connectivity

Ready To Transform Your Food And Beverage Business?

Connect with our team today and unlock our comprehensive virtual queuing solution that will boost customer satisfaction, streamline operations, and maximize revenue.

All-In-One Restaurant Queue Management System

Our advanced, fully integrated platform optimises queue handling, table bookings, check-ins, and post-dining interactions, delivering seamless operations for restaurants, pubs, and cafés.