Healthcare

Clinic & Hospital Queue System Software

Enhance patient journeys with QueueBee’s advanced queue system software, customised for clinics and hospitals to boost operational efficiency

Clinic | Hospital Queue System

Revolutionising Patient Journeys In Clinic & Hospital

Our solutions are crafted to streamline patient pathways, improving overall healthcare experiences. Seamlessly integrated with Healthcare Information Systems (HIS) and existing infrastructure, they optimise patient flow, enhance operational performance, and ensure a stress-free environment for patients.

Clinic | Hospital Queue System

Pre-hospital visit

Patients can book appointments with healthcare providers using our our reservation management system & booking software securing a consultation slot for a specific date and time.

During hospital visit

Upon arrival, patients receive a queue ticket number, trackable via our queue system software, as they await registration and consultation with healthcare professionals.

Consultation with healthcare provider

Patients can track their consultation turn and estimated wait time via our queueing digital signage or by scanning the QR code on their queue ticket.

Transfer for diagnostic and imaging (Additional)

QueueBee’s One Queue solution optimises patient movement across outpatient clinics, imaging centres, diagnostics, labs, and consultation rooms.

Pharmacy

Patients can use the same queue ticket number at the pharmacy, ensuring a seamless medication collection process.

Post-hospital visit

Feedback is gathered via our our Patient Feedback System after consultations, providing valuable insights to enhance patient experiences and performance.

Efficient Software & Hardware

Centralise Dashboard & Report

QB20
Our robust queue management software offers integrated analytics, providing a centralised dashboard and tailored reports accessible 24/7 to streamline healthcare operations.
Centralise Dashboard & Report

Nurse Counter Calling Terminal

QB 20 | CCQ
A web-based, intuitive terminal for healthcare staff, enhancing queue management flexibility within medical facilities.
Nurse Counter Calling Terminal

Doctor Room Display

Provides instant access to real-time information through customisable hardware and user-friendly software, optimising patient flow and operational efficiency.
Doctor Room Display

QueueBee Standee Kiosk

Streamlined Patient Experience
Combines innovative technology with user-focused design, delivering a seamless patient experience while integrating with Hospital Information Systems (HIS) for a cohesive solution.
QueueBee Standee Kiosk

Our Clients

Healthcare Our Clients

The Benefits

Improved Patient Satisfaction

Reduce waiting times, provide clear journey updates, and offer flexible check-in options to significantly enhance patient satisfaction.

Increased Operational Performance<

Optimise patient flow across departments, leading to greater efficiency and better resource allocation.

Actionable Real-Time Data and Analytics

Leverage real-time data analytics to make informed decisions and drive continuous service improvements.
Healthcare Benefits

Become A Leader In Customer Service Excellence

Ready to transform your healthcare facility with our state-of-the-art queue management system and seamless patient journey solutions? Contact us or find a local office to explore our queue system software.

Clinic | Hospital Queue System Decrease wait times

Reduce waiting times by up to

70%
Clinic | Hospital Queue System Reduce no-shows

Reduce no-shows by up to

85%
Clinic | Hospital Queue System Increase CSAT

Boost CSAT scores by up to

95%

Frequently Asked Questions

Queue system software aims to streamline healthcare service delivery by optimising patient flow. It reduces waiting times, enhances operational efficiency, and ensures patients are attended to systematically, while providing actionable insights for improved workflows.

Implementing a queue system software brings several advantages to businesses:

  • Higher Patient Satisfaction
    Minimises wait times and provides transparent updates, enhancing patient trust.
  • Data-Driven Decisions
    Offers analytics on patient traffic to optimise resource allocation.
  • Operational Streamlining
    Enables staff to manage patient interactions more effectively.
  • Flexible Integration
    Adapts to various healthcare environments and needs.
  • Reduced Overcrowding
    Promotes a comfortable and organised environment.

A virtual queue management system allows patients to join queues remotely via a web portal, mobile app, or QR code on a physical ticket. It eliminates physical queues, provides real-time status updates, and supports social distancing by reducing in-person gatherings, improving both convenience and safety.

Yes, QueueBee’s queue system software integrates seamlessly with various systems, including CRM platforms, Hospital Information Systems (HIS), appointment booking tools, and communication channels like WhatsApp and SMS. For tailored integration, consult our Project Manager or Solution Architect.

The queue system software manages patient flow through a structured process:

  • Arrival
    Patients join queues via physical tickets, kiosks, or virtual platforms like apps or websites.
  • Service Management
    Staff use tools like the Virtual Call Terminal to manage queues efficiently, serving both physical and virtual patients.
  • Queue Display and Notification
    Real-time queue information is displayed on digital screens, with notifications sent via SMS, WhatsApp, or mobile apps for virtual queues.
  • Feedback and Analytics
    Post-service feedback is collected, and detailed analytics provide insights for ongoing improvements.

Ready To Transform Your Healthcare Journey Management?

Don’t let complex patient flows hinder your healthcare facility. Leverage our innovative solutions to streamline operations, enhance patient satisfaction, and drive growth. Contact QueueBee today to discover how we can revolutionise your patient journey management.

Whatsapp